Jeff Hare, CPA CISA CIA, as OATUG Cloud ERP SIG Vice President, will be moderating this webinar. Join us for some great insights from our friends at Taylor Corp.
Overview and other details
Abstract:
Learning Objectives:
- Empower your users. Utilize Oracle knowledge base and community forums to explore documentation for independent issue resolution and shared learning to encourage end users in solving common issues.
- Unlock the power of detail. Enhance issue resolution with Oracle support by mastering effective communication. Creating detailed support tickets for quicker troubleshooting and swift resolutions.
- Consequences of non-approved changes. Implement a Change Advisory Board to review and approve changes to your Cloud solution, ensuring alignment and agreement on a global scale.
Who is Attending
Jeff Hare, CPA CISA CIA
Jeff’s extensive background includes public accounting (including Big 4 experience), industry, and Oracle Financials experience. Jeff has been working in the Oracle Applications space since 1998 with implementation, upgrade, and support experience. His focus on the development of internal controls and security best practices for companies running ERP Applications. Jeff is a Certified Public Accountant (CPA), a Certified Information Systems Auditor (CISA), and a Certified Internal Auditor (CIA).
Jeffrey has worked in various countries including Austria, Australia, Brazil, Canada, Germany, Ireland, Mexico, Panama, Saudi Arabia, United Kingdom, and United Arab Emirates. He is a graduate of Arizona State University and lives in northern Colorado with his wife and three daughters.
Specialties: Risk advisory services for organizations using ERP Applications. Internal controls and security design and implementation services. GRC-related software selection and implementation services.
