Discover insider strategies that will help you spend less time stuck in support and more time driving real results in your Oracle environment.
Overview and other details
Abstract:
Learning Objectives:
- Understand Oracle Support Processes for expedited resolution.
- Learn how to leverage implementation support for new implementations.
- Leverage Oracle Cloud Success Navigator for success in your cloud journey.
Who is Attending
Jeff Hare, CPA CISA CIA
CEO & Founder | ERP Risk Advisors
Jeff’s extensive background includes public accounting (including Big 4 experience), industry, and Oracle Financials experience. Jeff has been working in the Oracle Applications space since 1998 with implementation, upgrade, and support experience. His focus on the development of internal controls and security best practices for companies running ERP Applications. Jeff is a Certified Public Accountant (CPA), a Certified Information Systems Auditor (CISA), and a Certified Internal Auditor (CIA).
Jeffrey has worked in various countries including Austria, Australia, Brazil, Canada, Germany, Ireland, Mexico, Panama, Saudi Arabia, United Kingdom, and United Arab Emirates. He is a graduate of Arizona State University and lives in northern Colorado with his wife and three daughters.
Specialties: Risk advisory services for organizations using ERP Applications. Internal controls and security design and implementation services. GRC-related software selection and implementation services.
Ravi Prabhu
VP Software Engineering | Broadridge
Ravikanth Prabhu is an Oracle Cloud Applications and Oracle E-Business Suite expert with more than 25 years of experience in implementing shared services. He has extensive knowledge of Oracle Applications Architecture and a broad technology background. Ravi is also a recognized speaker, having given over 60 presentations at OATUG and other Oracle community events. He currently serves on the OATUG Board of Directors, chairs the OATUG Education Committee, and leads the Cloud ERP Special Interest Group. In recognition of his contributions, Ravi was named OATUG Member of the Year in 2022 and was inducted into the Oracle ACE community in March 2024.